Privacy policy

How TOAM ELEC uses the information you send us through this website. The French version is the legally binding one.

Data controller

TOAM ELEC, SASU, 8 Bis Rue Abel, 75012 Paris, represented by Frénier Derineau, President. Contact: [email protected] · +33 7 66 86 31 90.

Information collected

Only what you enter in the quote request:

your name, phone number, email and, if you provide them, the site address and your company;
the description of your needs and of your home or premises;
the photos, plans or documents you attach;
your availability for an appointment.

By default, the website uses no advertising cookies and no audience measurement tools. The only exception is the Google Maps map on the contact page, if you choose to display it (see below).

Why we use it

To respond to your request: call you back, prepare and arrange the technical visit, draw up the quote and, if you accept it, carry out and follow up the works. This processing is based on your consent, given by ticking the box on the form, and on pre-contractual steps taken at your request.

Your information is never sold or used for advertising.

Who has access

TOAM ELEC only, to handle your request.
The website host, OVH SAS (OVHcloud), which keeps technical connection logs (including IP addresses) on servers located in France.
The form delivery service (FormSubmit), which forwards your request by email. This provider may process data outside the European Union.
WhatsApp, only if you choose to send us your request or photos that way.

How long we keep it

Request not followed up: 3 years after our last contact, then deleted.
Accepted quote and works: for the duration of the relationship, then for the legal retention periods for accounting records and works warranties.

What stays in your browser

So that you can come back to your request later, the form keeps a draft in your browser, on your device only. It is not sent until you click “Send my request”, and it is deleted after sending. You can delete it by clearing your browsing data.

Google Maps map

The map on the contact page only loads if you click “Show the map”. Google then receives your IP address and may set its own cookies, under its privacy policy: policies.google.com/privacy. If you do not click, no data is sent to Google.

Your rights

At any time you can ask to access, correct, delete or transfer your information, restrict or object to its use, and withdraw your consent. Write to [email protected] or call +33 7 66 86 31 90: we reply within one month.

If you believe your rights are not being respected, you can lodge a complaint with the CNIL (French data protection authority): www.cnil.fr.

Last updated: October 2026.